Our goal is to help your company attract and keep more lifetime customers!

Survey results tell us that customers in North America stop doing business with a company sixty-nine percent of the time because of poor service. Surprisingly, only fourteen percent of guests cite product dissatisfaction as the reason. A full ninety-six percent do not complain to the establishment. However, they do complain to their acquaintances. That unhappy customer will usually tell five to ten people about their bad experience. A satisfied customer will tell an average of two people. What is one lifetime customer worth to your business? Companies usually find that this figure is measured in thousands of dollars. Try out the calculator to determine your customers' lifetime value. Our goal is to help you to attract and keep more lifetime customers!